Partnering with utilities in enhancing customer engagement.

We partner with utilities in enhancing customer engagement efficiently through an innovative yet cost-effective online digital platform – Blaggo.

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Fragmented Customer Touchpoints

With Blaggo, say goodbye to fragmented and outmoded practices:

paper-based bill presentment with minimal notifications;
inconvenient bills payment channels and processing;
impersonal advisories and alerts via online sites;
centralized inquiry and feedback management via hotlines.

An Integrated Digital Platform

With Blaggo, post-enrolment customer touchpoints are seamlessly integrated in a powerful, one-stop-shop mobile app:

e-Bill: paperless and fast bill presentment;
e-Notification: timely one-way reminders, advisories, and alerts;
e-Payment: cashless and convenient bill payment channels;
e-Interaction: appropriate two-way customer engagement procedures.
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Business And Customer Impact

With Blaggo, both utilities and consumers enjoy these benefits:

utilities can take advantage of a modern digital platform and hasten their digital transformation with no outright cost;
utilities are assured of a technology partner in their digitalization journey;
improved efficiency of frontend services cascades to better customer satisfaction;
inclusion of the unbanked and underbanked consumers in the e-payment process improves collection which cascades to better cash flow;
huge savings in the billing and collection processes result in a better bottom line.

Utility Portal And Mobile App

Blaggo is composed of a cloud-based portal for utility-partners and a downloadable mobile app for consumers. The portal allows utility-partners access to administrative features of the Blaggo system while the mobile app allows consumers access to its messaging, digital wallet, token, and payment features.

Consumers can easily take advantage of the user-friendly mobile app through these steps and core features:

Create a Blaggo account via the downloaded mobile app.
Activate account through a neighboring merchant.
Subscribe to a utility-biller and receive timely utility bills.
Get automatic due date reminders and advisories as well.
Pay bills online with real-time postings (for applicable systems).
Enjoy two-way communication with utility providers.
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Unique Token-Based Payment System

Blaggo uses a unique closed-loop cashless payment system involving digital wallets, tokens, and online payment gateways.

Cashless payment is done by purchasing tokens from authorized merchants to load the digital wallet using the mobile app and pay online to the selected utility-biller.
Authorized online merchants cater to consumers who prefer to pay utility bills online via their existing bank accounts or e-wallets using the mobile app.
Authorized merchant stores cater to consumers who do not have access to online banking or e-wallets but have the option of purchasing tokens and paying their utility bills online using the mobile app.
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Inclusion Of The Unbanked

A growing network of accessible community stores for utility bill payments is currently in progress to cater to the unbanked and underbanked consumers who own mobile smartphones.

We collaborate with strategically located community stores, especially those in the outskirts, to be partner-merchants of tokens for the convenience of the unbanked and underbanked consumers.
Consumers from remote areas can now have easy access to utility bill payments through nearby partner-merchants instead of traveling downtown and spending more.
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Frequently Asked Questions

Blaggo is a utility engagement app that lets utility providers offer a better customer experience.

Blaggo lets you receive your utility bill without the need for your email.

Blaggo enables you to pay your bill remotely and securely.

Blaggo enables you to communicate with your utility providers directly.

A Blaggo Token is a digital asset managed and stored in a Blaggo Wallet and used for transactions in the Blaggo platform. It has a value of 1 Blaggo Token = 1 Philippine Peso.

Blaggo Wallet is a digital wallet with the primary function of storing Blaggo Tokens.

You can top up your Blaggo Wallet at our Krego Silingan stores.

As of this time, No.

Blaggo, the Philippines’ first utility engagement app, is finally here. We offer a better and unique experience by enabling users to seamlessly, securely, and conveniently receive their utility bills, pay them, and connect with their different utility providers directly on their phones. All these and more using one powerful app.

Contact Info

Unit 314, Arcada 5, Tipolo,
Mandaue City, Cebu, Philippines
support@blaggotech.com
(032) 517 7455

Links

© Copyright 2022 All Rights Reserved | Blaggo App | Nexity Technology

© Copyright 2022 All Rights Reserved

Blaggo App | Nexity Technology